Contact

We accept returns within 15 days of delivery.

To be eligible, items must be unused, in their original condition and packaging, with proof of purchase.

To start a return, email us at support@myeasymart.com with your order number and reason for return. We will send return instructions and the return address.

Customers are responsible for return shipping costs unless the item is damaged, defective, or incorrect.

We do not accept returns for [sale items / gift cards / personal-care items — only include what applies to your store].

If your item arrives damaged or incorrect, contact us within [7] days of delivery with photos of the item and packaging.

Once we receive and inspect your return, we will notify you of the decision. Approved refunds are sent to your original payment method within [5–10] business days.